Last Updated: 2026
Your Privacy Matters
At PortunApp, we're committed to protecting your privacy and complying with applicable data protection laws, including GDPR (Europe) and CCPA (California).
DATA COLLECTION
Information We Collect
We collect only what's necessary to provide our service
Account Information
Name
Email address
Phone number
Unit number
Visitor Information
Visitor names
Phone numbers
Vehicle details
Visit dates/times
Payment Records
Receipt images
Payment amounts
Billing periods
Verification status
Device Data
Device type
Operating system
IP address
Usage analytics
How We Use Your Information
Your data helps us provide better service
Service Delivery
Generate and validate QR codes for visitor access
Process and track payment receipts
Send notifications about visitor arrivals
Provide customer support
Service Improvement
Analyze usage patterns to improve features, identify and fix technical issues, develop new features based on user needs, and conduct research and analytics.
Security & Fraud Prevention
We monitor for fraudulent QR codes, detect unauthorized access, investigate security incidents, and enforce our Terms of Service.
YOUR RIGHTS
You're in Control
Manage your personal data with these privacy rights
Access
Request a copy of your personal data
Correction
Update inaccurate or incomplete information
Deletion
Request deletion of your account and data
Portability
Receive your data in a machine-readable format
Object
Object to processing based on legitimate interests (GDPR)
Opt-Out
Unsubscribe from marketing communications
Exercise Your Rights
Email us at privacy@portun.app to request access, correction, or deletion of your data. We'll respond within 30 days.
Contact Privacy Team
How We Protect Your Data
Industry-standard security measures keep your information safe
Encryption
Data encrypted in transit (HTTPS/TLS) and at rest (AES-256)
Access Controls
Role-based access restrictions and database-level security
Authentication
Secure password hashing with optional biometric verification
Backups
Regular automated backups with point-in-time recovery
Data Breach Notification:
In the unlikely event of a data breach, we'll notify you within 72 hours via email and in-app notification.
Questions About Privacy?
Our Data Protection Officer is here to help
Privacy Team
Webzy LLC (dba PortunApp)
Compliant with GDPR, CCPA, and other privacy regulations